bdtk Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bdtk ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("User", "Player", "you") who access or use the bdtk website at https://bdtk.today and all associated services, including casino games, sports betting, live dealer tables, and payment operations.

By registering an account on bdtk, accessing the bdtk Login page, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the bdtk Terms & Conditions and should be read alongside them.

bdtk is committed to handling all personal data with care, transparency, and respect for the privacy of every player in Bangladesh. If you have any questions about how your data is processed, please refer to the contact details in Section 14 of this Policy.

2. Data Controller

For the purposes of this Policy, bdtk acts as the data controller in respect of personal data collected from players who use the platform. As data controller, bdtk determines the purposes and means by which your personal data is processed. All data processing activities carried out by third-party service providers on behalf of bdtk are governed by written data processing agreements that require those parties to process data only on bdtk's documented instructions and to maintain appropriate security standards.

For all privacy-related enquiries, requests, and complaints, you may contact bdtk at: [email protected]

3. Data We Collect

bdtk collects personal data that you provide directly, data generated automatically through your use of the platform, and data received from trusted third parties for verification and fraud prevention purposes. The specific categories of personal data we collect include:

3.1 Registration and Identity Data

When you create a bdtk account, we collect your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number associated with your preferred payment method (bKash, Nagad, or Rocket). This information is required to establish your account and to verify that you meet the minimum age requirement of 18 years.

3.2 Know Your Customer (KYC) Verification Data

To comply with our anti-money laundering and responsible gaming obligations, bdtk may request copies of identity documents, including your National Identity Card (NID), passport, or birth certificate, along with supporting proof of address documentation. KYC documents are processed securely and retained only for as long as required by applicable legal obligations.

3.3 Financial and Transaction Data

We record all deposit and withdrawal transactions, including the payment method used (bKash, Nagad, Rocket, or Upay), transaction amounts in Bangladeshi Taka (৳), timestamps, and transaction reference numbers. This data is used for account management, fraud detection, and financial record-keeping.

3.4 Gaming Activity Data

bdtk maintains detailed logs of all gaming sessions, including the games played, bet amounts, outcomes, session duration, and the use of responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion activations. This data supports fair play monitoring, dispute resolution, and the provision of responsible gaming assistance.

3.5 Technical and Device Data

When you access bdtk, our servers automatically record certain technical information, including your IP address, device type and model, operating system version, browser type and version, screen resolution, session start and end times, and the pages or game categories you visit within the platform. This data is used for security monitoring, platform optimisation, and fraud detection.

4. How We Collect Your Data

bdtk collects personal data through the following channels:

• Direct submission: Data you enter into registration forms, the bdtk Login page, KYC upload portals, and support communications.
• Automated collection: Technical data collected automatically via server logs, session tracking technologies, and platform analytics tools when you use the bdtk website.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, and Upay when you make deposits or withdrawals.
• Identity verification providers: Confirmation of identity document authenticity from third-party KYC verification services engaged by bdtk.
• Fraud prevention services: Risk signals and device fingerprint data from third-party fraud detection tools used to protect the integrity of the bdtk platform.

5. How We Use Your Data

bdtk uses personal data for the following specific purposes:

Purpose	Data Used	Legal Basis
Account creation and management	Identity, contact, and login data	Contract performance
Identity verification and KYC compliance	Identity documents, address proof	Legal obligation
Processing deposits and withdrawals	Financial and transaction data	Contract performance
Fraud prevention and security monitoring	Technical, financial, and gaming data	Legitimate interest
Responsible gaming monitoring and support	Gaming activity, limit settings	Legal obligation / legitimate interest
Customer support and dispute resolution	All categories as relevant	Contract performance
Platform analytics and service improvement	Technical and gaming activity data	Legitimate interest
Promotional communications (where consented)	Contact and gaming preference data	Consent

bdtk will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.

6. Legal Basis for Processing

bdtk processes personal data on the basis of one or more of the following legal grounds depending on the specific processing activity:

• Contract performance: Processing necessary to create and maintain your bdtk account, execute transactions, and provide the services you have requested.
• Legal obligation: Processing required to comply with applicable anti-money laundering regulations, age verification requirements, and responsible gaming obligations.
• Legitimate interest: Processing necessary for fraud prevention, platform security, and the improvement of bdtk's services, where such interests are not overridden by your fundamental privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as the receipt of promotional communications. You may withdraw consent at any time by contacting support or updating your account communication preferences.

7. Data Sharing

bdtk does not sell, rent, or trade your personal data. We may share personal data only in the following limited and controlled circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they hold.
• KYC and identity verification providers: Third-party identity verification services receive the documents you submit during KYC verification solely for the purpose of confirming authenticity.
• Game providers: Licensed game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive your anonymised session data for fair play auditing purposes. These providers do not receive identifiable personal data.
• Fraud prevention services: Anti-fraud and risk management partners receive technical and behavioural signals necessary to identify and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: bdtk will disclose personal data to law enforcement, courts, or regulatory bodies where required to do so by applicable law, court order, or in connection with an investigation into suspected financial crime or fraud.

8. Cookies & Tracking Technologies

bdtk uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve the user experience. The cookies used by bdtk fall into the following categories:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in to your bdtk account and security tokens that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional cookies: Remember your platform preferences, such as preferred game category or responsible gaming settings, to personalise your experience on return visits.
• Analytics cookies: Collect aggregated, anonymised data about how players use the bdtk platform, including which pages are visited most frequently and where sessions typically end. This data is used exclusively for internal platform improvement.

You may control non-essential cookies through your browser settings. Please note that disabling functional cookies may affect certain personalisation features on the bdtk platform.

9. Data Retention

bdtk retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to comply with applicable legal, regulatory, or accounting obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a period of five (5) years following account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity logs: Retained for up to three (3) years from the date of the gaming session, or longer where required for ongoing responsible gaming monitoring or dispute resolution.
• KYC verification documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later.
• Technical and device data: Retained for up to twelve (12) months in standard server logs, after which it is anonymised or deleted.

At the end of the applicable retention period, personal data is securely destroyed or permanently anonymised so that it can no longer be linked to an identifiable individual.

10. Data Security

bdtk implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security controls include:

• SSL/TLS encryption for all data transmitted between your device and bdtk servers
• One-way cryptographic hashing of account passwords — bdtk staff cannot read your password
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Automated monitoring systems that detect and alert on suspicious login attempts and unusual transaction patterns
• Regular security assessments of the platform infrastructure
• Contractual data security obligations imposed on all third-party service providers who process personal data on our behalf

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights, bdtk will notify affected players promptly and take all necessary remedial action.

11. Your Rights

As a registered bdtk player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact bdtk support with your registered account details:

• Right of access: You may request a copy of the personal data bdtk holds about you, along with information about how it is being used.
• Right to rectification: If any personal data held by bdtk is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to applicable legal retention obligations.
• Right to restrict processing: You may request that bdtk temporarily suspend the processing of your personal data while a correction request or objection is being assessed.
• Right to data portability: Where processing is based on your consent or on contract performance, you may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to the processing of your personal data where bdtk relies on legitimate interests as the legal basis for processing, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

bdtk will respond to all valid data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case bdtk will notify you of the extension and the reason for the delay.

12. Minors

The bdtk platform is strictly for individuals aged 18 years and above. bdtk does not knowingly collect or process personal data from persons under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe that a minor has registered on bdtk are encouraged to contact our support team immediately at [email protected].

13. Changes to This Policy

bdtk may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, display a notice within the bdtk platform or notify registered players via their registered contact details.

Your continued use of the bdtk platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this Policy, you should cease using the platform and may request account closure in accordance with the bdtk Terms & Conditions.

14. Contact Us

For all privacy-related questions, data rights requests, or complaints regarding the handling of your personal data by bdtk, please contact our support team. We aim to respond to all privacy enquiries within five (5) business days.

Email: [email protected]